Account deletion
OkiPaca accounts are optional. Start account deletion in the app from Settings, or email privacy@okipaca.com from the account email address.
What is deleted
- OkiPaca profile and device records.
- Synced safe-restore records.
- Uploaded onboarding responses linked to the account.
- OkiPaca billing-customer mappings, billing events, and saved billing-reminder contacts linked to the account.
- Pending lifecycle email jobs linked to the account.
- Future OkiPaca trial, payment, and subscription lifecycle emails.
What is not canceled automatically
Deleting an OkiPaca account does not cancel Apple subscriptions or refund purchases. Manage subscriptions through Apple Settings.
Deletion suppression record
Apple subscriptions can continue sending provider events after account deletion. OkiPaca therefore retains one-way hashes of known billing identifiers in a restricted suppression list. It contains no original billing identifier, email address, purchase event, or account profile data and is used only to prevent deleted records and lifecycle emails from being recreated.
Local app data
Local alarms and proof records can be cleared in the app. Any scheduled system alarms must be canceled before local deletion can finish.